Run enquiries on WhatsApp Business, not a personal phone.
Catalogues, quick replies, labels, click-to-chat from your site and Google listing, and enquiry flows that hand off to the right person.
Our approach
Where we start.
In a lot of small businesses, WhatsApp enquiries land on the owner’s personal phone and leave with whoever was holding it. We set WhatsApp Business up as the front desk it has become: a business profile and catalogue, quick replies for the questions you answer twenty times a day, labels so nothing gets lost, greeting and away messages, and click-to-chat links from your website, product pages and Google listing. If your volume justifies it, we move you to the WhatsApp Business Platform, where Meta charges for some message types, and we show you those costs before you commit. We also make the WooCommerce plugin that adds WhatsApp enquiry buttons to a store.
For your business
Clinics and healthcare
Appointment requests with quick replies for timings and fees.
Schools and academies
One number for parents, with labels for admissions, fees and transport.
Real estate
Project-specific links so every enquiry arrives with the project name.
Shops and retailers
A WhatsApp catalogue so customers can check stock before they visit.
Restaurants and cafés
Quick replies for the menu, timings and delivery areas.
Clothing and textile brands
Enquiries that arrive with the product name already in them.
What’s handed over.
- Business profile and catalogue
- Quick replies and labels
- Greeting and away messages
- Click-to-chat links and QR codes
- Enquiry flows
- Hand-off to your team or CRM
- WhatsApp Business Platform set-up where volume justifies it
Proof
Software we build in-house.
WhatsApp Enquiry
- Site-wide or by shortcode
- Mobile header variant
- Message text set from the admin
Illustration: a product page with the WhatsApp Enquiry button, drawn in code. ‘Your Shop’ is a placeholder. A product page with an “Ask on WhatsApp” button and the message text set in the admin.
Before you call us.
WhatsApp Business app or the API?
If one or two people answer your messages, start with the free WhatsApp Business app. The Business Platform (API) suits higher volumes and automation, and Meta charges for some message types there. We’ll tell you which you need, and what it costs, before you commit.
Can my Google listing have a WhatsApp button?
Google offers a WhatsApp chat link on Business Profiles in some countries. We check whether it’s available on yours and set it up if it is.
Will customers see my personal number?
No. We set up a business number, and every link points to it.
Still have a question?
Ask it here. We reply by email or on WhatsApp, whichever you give us.
Often paired with this.
Tell us what you’re building.
You’ll get a written proposal: scope, phases and dates.